Fusion — Enterprise / Analytics, 2018 – 2023
A retail analytics platform by The Home Depot to help suppliers understand performance.
A retail analytics platform by The Home Depot that helps suppliers spot risk early, understand performance, and act with confidence. The goal was to help anyone become more informed about data.
At a glance
- Launch: 2023 (Platform relaunch)
- Platform: Web (Browser-native)
- Project span: 5 yrs (Complete rebuild)
- Sprint cadence: 2-week (Continuous integration)
The Platform: Designing clarity at enterprise scale
Suppliers have access to an enormous amount of data but very little help understanding what should matter to them in the moment. The goal wasn't more charts, it was to help suppliers become proactive, data-driven partners to merchandising teams at The Home Depot.
Video: Fusion overview dashboard
For Suppliers: Provide insight, not just information
Fusion's home experience gives users an immediate sense of business health: what changed last week, where risk is emerging, and what deserves their attention.
My team and I leveraged product analytics from Pendo to see how suppliers actually used Fusion. We let data guide how and where business health showed up in the product.
A real-time snapshot of business health
See what changed, where risk is emerging, and what deserves attention—all on the home experience.
AI-driven alerts for anomalies and risk
Surface what matters now so suppliers can act before issues compound.
Smart dashboards generated from insights
Alerts open into auto-generated dashboards that explain the why and what to explore next.
Shared dashboards and exports
Templates, shared views, and exportable data turn analysis into a team activity rather than an individual task.
My Role: Re-architecting both the product and the system behind it
I worked on Fusion for 5 years. The most recent iteration reflects a deliberate pivot halfway through. Eventually it was clear the original version couldn't scale in the ways a modern product needed to.
I conceived and helped pitch a new direction internally. The new path aimed to align teams around a clearer UX architecture that could support growth, AI-driven features, and evolving customer needs.
Strategy and execution
Led design through a major platform pivot, balancing long-term vision with practical, two-week shipping cadence.
A modular, modern foundation
Reimagined Fusion as a more dynamic platform built on a modern stack, capable of supporting AI-driven features.
System-level decisions
Introduced dashboard-level filters and consistent patterns that improved usability across every view.
Continuous learning
Released every two weeks, learned directly from users, and adjusted quickly when something wasn't working.
The Outcome: Focused, flexible, built to evolve
After a complete redesign, Fusion shipped with a clearer architecture, smarter defaults, and AI capabilities that helped suppliers move from reactive to proactive.
The platform now serves as a foundation for ongoing investment in AI-driven retail analytics. The overhaul proves that thoughtful architecture and modern shipping cadence can coexist within enterprise constraints.
Suppliers pivoted from reactive to proactive
Suppliers now routinely spot risk earlier and act on emerging trends before they become problems.
Anomaly detection in plain language
Using data science + AI, Fusion translates noisy data into clear, actionable summaries non-experts can use.
Consistency across the platform
Dashboard-level filters and shared patterns mean less re-learning and more confident users.
A foundation for what's next
My team and I created a modular system designed to grow with the business and absorb new AI capabilities.
Frequently asked questions
What is Fusion?
Fusion is Askuity's retail analytics platform, owned by The Home Depot. It helps suppliers understand performance, spot risk early, and act with confidence using shared dashboards, AI-driven alerts, and exportable insights.
Who uses Fusion?
Vendors and suppliers selling products through The Home Depot use Fusion to monitor sales, inventory, and operational health, and to collaborate with merchandising teams.
What was your role on Fusion?
I led design on Fusion for roughly five years, including a major mid-project pivot that re-architected the platform onto a modern, modular tech stack. I shaped UX architecture, system-level patterns, and AI-driven features.
What does the AI in Fusion actually do?
Fusion uses AI to detect anomalies, summarize what changed, and auto-generate dashboards from alerts—so users immediately understand why something happened and what to explore next.
When did Fusion launch?
The relaunched version of Fusion shipped in September 2023 following a deliberate platform pivot and re-architecture.
See Fusion in action
Learn how Askuity Fusion is helping suppliers move from reactive reporting to proactive decision-making.
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